Privacy Policy

Last Updated: January 2026

At et33, the privacy and security of our players is a fundamental priority. This Privacy Policy explains in clear, plain language how we collect your personal information, the purposes for which we use it, how we protect it, and the rights you hold over your own data as a registered member on our platform.

By accessing or using the et33 website and its services — including cricket betting, live casino, slots, crash games, and fishing arcade — you acknowledge that you have read, understood, and agree to the terms described in this Privacy Policy. If you do not agree, please discontinue use of our platform immediately.

1. Information We Collect

et33 collects only the information necessary to provide you with a safe, compliant, and enjoyable gaming experience. We gather data in two primary ways: information you voluntarily provide to us and information we collect automatically when you use our platform.

Information You Provide Directly

• Full name, date of birth, and national identification details required for account verification (KYC).
• Contact details including your email address and mobile phone number (used for account notifications and two-factor authentication).
• Financial information used to process deposits and withdrawals — including your bKash, Nagad, Rocket, or Upay mobile banking number, as applicable.
• Any correspondence or support queries you submit through our contact channels.

Information Collected Automatically

• Device and browser data: your IP address, device type, operating system, and browser version.
• Usage data: pages visited, time spent on each page, games played, bet amounts, and session duration — used to improve platform performance and detect fraudulent activity.
• Cookie and tracking identifiers — see the Cookies section below for full details.

2. How We Use Your Information

The personal data collected by et33 is used strictly for the following legitimate and operational purposes:

• Account creation and management: to register your account, verify your identity through our KYC process, and maintain your profile settings and preferences.
• Payment processing: to facilitate secure deposits and withdrawals through your preferred payment method, including bKash, Nagad, Rocket, Upay, Visa, and Mastercard.
• Service delivery: to provide you with access to cricket betting, live casino games, slots, crash games, fishing arcade, and all other features of the et33 platform.
• Fraud prevention and compliance: to detect, prevent, and investigate suspicious activity, money laundering, underage gambling, and other violations of our Terms & Conditions.
• Customer support: to respond to your queries, resolve disputes, and assist with account-related issues in a timely manner.
• Platform improvement: to analyze aggregated usage patterns, fix technical issues, and enhance the overall user experience on et33.

We do not use your personal data for automated decision-making that produces legal or similarly significant effects on you without human oversight. Any material account decisions — such as account suspension or bonus eligibility — involve human review as part of our standard compliance procedure.

3. Data Sharing and Disclosure

et33 does not sell, trade, rent, or otherwise transfer your personal data to third parties for commercial purposes. We may share limited data only in the specific circumstances described below, and only to the extent necessary for each purpose.

Payment Processing Partners

To process your deposits and withdrawals, we share the minimum required financial identifiers with regulated payment processors such as bKash, Nagad, Rocket, Upay, and card networks (Visa, Mastercard). These partners are contractually bound to use your data solely for the transaction at hand and may not use it for any other purpose.

Legal and Regulatory Obligations

et33 may be required to disclose certain user data to law enforcement agencies, financial intelligence units, or regulatory authorities where such disclosure is compelled by applicable law, court order, or official government directive. In such cases, we will disclose only the minimum information legally required and, where permitted, will notify the affected user.

Technology and Infrastructure Providers

We use reputable third-party technology providers for hosting, analytics, and platform infrastructure. These providers operate under strict data processing agreements and are prohibited from using your data for their own commercial purposes. Examples of data they may process on our behalf include aggregated analytics and anonymized session logs.

4. Payment Data and Financial Privacy

We understand that financial information is among the most sensitive data our players share with us. et33 takes specific and heightened precautions when handling payment-related data. All payment transactions on our platform are processed through encrypted channels. We do not store your full card numbers, CVV codes, mobile banking PINs, or full payment credentials on our servers.

Deposit and withdrawal histories are stored in your account records for audit, dispute resolution, and regulatory compliance purposes. These records are visible to you at all times through your account dashboard and are retained for the period specified in our data retention policy.

5. Cookies and Tracking Technologies

Like most online platforms, et33 uses cookies and similar tracking technologies to improve your browsing experience, remember your preferences, and gather anonymized analytics data. This section explains the types of cookies we use and how you can manage them.

Essential Cookies

These cookies are strictly necessary for the website to function and cannot be switched off. They are set in response to actions you take — such as logging in, setting privacy preferences, or navigating secure areas of the site. Without these cookies, core features of et33 would not operate correctly.

Analytics Cookies

We use anonymized analytics cookies to understand how visitors interact with our platform — for example, which pages are most visited, where users encounter errors, and how sessions typically flow. This data is aggregated and cannot be used to identify you personally. It helps our team improve the platform experience for all et33 members in Bangladesh.

Managing Your Cookie Preferences

You may adjust your cookie settings at any time through your web browser's privacy settings. Most modern browsers allow you to block or delete cookies entirely. Please note that disabling essential cookies may affect the functionality of the et33 platform and may prevent you from accessing certain features such as your account dashboard or the payment portal.

6. Data Retention and Security Measures

et33 retains your personal data for as long as your account remains active or as required to fulfill the purposes described in this Privacy Policy. Where an account is closed, we retain data for a minimum period as required by applicable anti-money laundering regulations and responsible gaming compliance obligations before securely deleting it.

We implement a range of technical and organizational security measures to protect your data against unauthorized access, accidental loss, disclosure, or destruction. These measures include but are not limited to:

• 256-bit SSL/TLS encryption for all data transmitted between your device and our servers.
• Strict access controls ensuring that only authorized et33 personnel can access personal data, with access logs maintained for audit purposes.
• Regular security audits and vulnerability assessments of our platform infrastructure.
• Encrypted storage of all sensitive account data, with passwords hashed using industry-standard algorithms.

7. Your Rights Over Your Data

As a registered member of et33, you hold the following rights with respect to the personal data we hold about you. To exercise any of these rights, contact our support team using the email address listed in the Contact section of this policy.

• Right of access: you may request a complete copy of the personal data et33 holds about you at any time.
• Right to rectification: if any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it promptly.
• Right to erasure: you may request deletion of your personal data in circumstances where its continued retention is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to restrict processing: you may ask us to limit how we use your data in certain circumstances, for example while a data accuracy dispute is being resolved.
• Right to object: you may object to our processing of your personal data for marketing or profiling purposes at any time, with immediate effect.

We will respond to all data rights requests within a reasonable timeframe. In some cases, we may require additional identity verification before fulfilling a request to protect against unauthorized data disclosures.

8. Third-Party Links and External Services

The et33 platform may reference or display logos of third-party payment providers, game developers, and sports data providers as part of its service. et33 is not responsible for the privacy practices of any external services. This Privacy Policy applies solely to data collected and processed by et33 directly. We encourage all players to review the privacy policies of any third-party services they interact with independently of the et33 platform.

9. Children's Privacy and Age Restriction

et33 is strictly an adult platform. Our services are intended solely for individuals who are 21 years of age or older. We do not knowingly collect personal data from persons under the age of 21. If you are under 21, you are not permitted to register an account or use any services provided by et33.

If we discover that personal data has been submitted by a user who is under 21 years of age, we will take immediate steps to delete that data and close the associated account. Parents or guardians who believe their child may have registered on et33 are strongly encouraged to contact our support team at the earliest opportunity.

10. Changes to This Privacy Policy

et33 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform features. When we make material changes to this policy, we will update the 'Last Updated' date displayed at the top of this page and, where appropriate, notify registered users via the email address associated with their account.

Your continued use of the et33 platform after any such changes constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed of how we protect your information.

11. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way et33 handles your personal data, please do not hesitate to reach out to our dedicated support team. We are committed to addressing all privacy-related inquiries promptly and transparently.

Email: [email protected] (plain text — not a clickable link)

Our support team operates 24 hours a day, 7 days a week, and endeavors to respond to all privacy-related requests within 48 hours of receipt.